Contact us

You can contact us by phoning our free Call Centre, writing us by postal or E-mail or visiting our help desk.

Free Call Centre

Call our call centre toll free 24 hours, 7 days a week. We'll attend to your questions and we will help you make the most of our services.

To call us, just dial 1100 from your Celtel phone. You can also dial 075 1100 from any phone within Uganda, or + 256 75 1100 if you are abroad.

Mail us

Celtel Uganda Limited
P. O. Box 6771
Kampala, Uganda

E-mail: customercare@ug.celtel.com

Help desks

If you prefer to see someone face to face, then visit our help desk. (Mon-Fri, 8:30am-5pm. Sat 9am-1pm):

Head Office

One Stop Shop
Celtel House
40 Wampewo Avenue
Kololo
Kampala
Tel: + 256 75 2230110
Fax: + 256 41 230106

Celtel Shop Kampala road

Plot 83/85, Kampala Road
Kampala
Tel: +256 75 2600114

Click here to get contact information on our upcountry dealers.